Every commercial
enterprise needs a goal, weather they are product or service driven.
They also need a facility, equipment and most importantly a work
force. The workforce must be motivated, trained and confident.
Although rules of conduct and boundaries must be set, the workplace
cannot be all work and no play. I believe a sense of humor must also
be part of the mix.
When I first went to
the Transportation Garage, the immediate supervisors consisted of
three Foreman (one for all three shifts) and a General Foreman who I
will refer to as the Boss. The Boss was a man that I admired
greatly. I thought that he reflected all of the traits of an
exemplary supervisor. He was firm but fair, clear thinking, was a
good problem solver, would listen to other people’s ideas,
would offer praise when deserved and he had a good sense of humor.
He was an imposing figure, standing over six feet tall. As a child,
he had been involved in some kind of mowing accident and had
partially lost the ends of the two center
fingers on his right hand. For all of these fine traits he did have
one unreasonable characteristic. He was terrified of rodents. When
I think of him, I think of the elephants in Dumbo when the mouse
shows up and they all stampede in panic. At the shop, if there was an actual
siting or even a rumored siting of a rat or mouse, you can be sure
that within the hour there would be a representative of the pest
control company on hand. These guys would show up with a suitcase
and go around the shop re-baiting the various control stations. Of
course, as he walked around the shop, all the guys would meow at him.
The Boss’s office
ran along the main aisle for driving into the shop and as it was the
last one, there was glass on two sides. There were not many
decorations in the office. For wall hangings the Boss had posters of
the “Miss Direct Connection” pin up girls (you wouldn’t
get away with that these days). The furniture consisted of a couple
of guest chairs, the usual corporate desk, (large, all steel,
weighing at least two hundred pounds) and a swivelling office chair
on castors. The desk top was usually clear except for a phone and a
Hemi Piston with a broken aluminum connecting rod. The Boss lived
within a few blocks of the shop, so most days he would walk to work.
Once he got there, he would change into a pair of cowboy boots that
he kept stashed under his desk.
One night on the
Midnight Shift, one of the mechanics was out on a service call where
he witnessed a large jack rabbit get hit and killed by a car. The
mechanic picked up the rabbit and after returning to the shop, he
went to the Boss’s office and loaded the rabbit into one of
the cowboy boots so the rabbit’s head and front
paws were sticking out the top. The Boss must have been still half
asleep when he came into work that morning, because he failed to
notice that the entire Midnight Shift and early arrivals for the Day
Shift were all loitering in the aisle outside his office. When he
reached under his desk for the cowboy boot, that’s when the
human bomb went off. The two hundred pound desk went at least three
inches off the ground and the Boss and his chair were plastered
against the back wall in a crucifix pose. I don’t know how,
but he was able to identify the culprit and shouted out his last name
followed by a string of obscenities that made the Direct Connection
Girls blush. This will always be remembered as “The Bunny in
the Boots Caper.”
Employees in the garage
could be divided into three groups; licensed mechanics, licensed body
repair men and non-skilled support staff. The non-skilled guys
consisted of clerks, janitors, tire men, wash rack crew and tool crib
attendant. I remember on my first day at the garage and the day
shift foreman taking me on a little tour. When we got to the tool
crib the foreman walked up to the window and said “I need......”
and rattled off a ten-digit part number. The tool crib attendant
dutifully handed him a book of matches.
The group I want to focus on
is the six men in the wash rack crew. The highest
echelon of management was given cars to use and they paid no lease on
these E-cars. They could be identified by a golden Penta Star in the
lower left-hand corner of the windshield. The wash rack crew had a
schedule and they would pick up the E-cars from their dedicated
parking spots, fill them with gas, hand wash them, clean the interior
and deliver them back to their spot. They had a full-sized van to
use. At the beginning of each shift, the leader would come to the
office and get a security pass so the van could go in and out of the
plant gates as required. The wash rack crew were all very high
seniority employees. The leader, who I will call Scrubbs and one
other guy in the crew were number one and two for seniority in the
entire corporation. Scrubs was a very gentle, kind hearted, but a
somewhat gullible guy. Rumor had it that he was hen pecked at home,
especially in the amount of beer consumption that he was allowed.
Apparently, he had two cases of beer on hand. One case, unbeknownst to
his wife, he kept in his neighbor’s shed. If he was caught
drinking one by his wife, he would just say the neighbour gave it to
him. The other case he kept in the basement of his house. If he
wanted a beer from that case, he took it out through the bottom so
the case looked unopened. Here’s an oft repeated scenario on a
lot of Fridays. The van was not supposed to be used for anything
other than picking up the various E-cars. During the morning hours
the wash rack crew would start to harp on Scrubbs to slip on over to
a hamburger shop across from the plant. You would hear stuff like,
“Nobody’s going to find out. Come on it’ll only
take a minute.” Finally, Scrubs would agree under pressure to
use the van to slip out and get an order of burgers for the crew. Of
course, one of the crew would rat Scrubbs out to the Boss and he
would pull up outside the burger place while Scrubbs was inside.
Busted again! There would be two results back at the shop. Scrubs
would get a mild tongue lashing from the Boss and the crew would try
and beat Scrubbs out of the money they owed him for the burgers.
We had a mechanic in
the garage, who I will call the Firecracker Kid, FCK for short. He
was one of those guys who always came up with a good line for every
occasion. We used to have an Italian Mechanic who would laugh at
FCK’s jokes and then say “Ho-ho Bobba Hope.” You
remember what I said about the Boss’s hand. One time he got
into a minor discussion with the Boss and he told him, “It’s
a good thing you have this job because you would never have made it
as a piano player.” We were sitting outside one evening for
lunch and one of the mechanic’s girlfriends showed up and
talked to him through the chain link fence. I’m sure she was a
nice girl, but it was obvious that she had buck teeth. FCK’s
comment, “Wow, that girl could eat corn on the cobb through a
picket fence.” My wife and I had purchased a story and a half
house where the staircase did a ninety-degree turn at the bottom.
One time we were getting ready for work and Louise missed a step at
the top and she tumbled down the stairs and her head broke a couple
of lath boards at the bottom. Luckily, she went through between a
couple of wall studs. There she was covered in plaster, but not
really hurt. I wanted to take her to Emergency at the hospital, but
she insisted she was OK. She got cleaned up and went to work. By
the time she got to work, she had a nice black eye. I stupidly told
the story at work, FCK’s comment, “I hope you wiped your
boot mark off her back before you let her go to work.” About
his own wife he would always say, “I had to borrow ten bucks so
I could take her on our first date and I’ve been broke ever
since.” If you have been thinking he got his nickname because
of all his clever come backs, you would be wrong. He got his nick
name, the Firecracker Kid because he had a never-ending supply of
firecrackers and smoke bombs. He delighted in sneaking up behind
guys and dropping a cracker or a smoke bomb. The curious thing was
that he would always instantly feel remorse and would insist on
giving the victim or victims a handful of his tiny bombs. If I check
around the house, I can still probably find some to this day. One
day, one of the mechanics banged his knee while working under a
trailer when a firecracker exploded near him. No amount of free
crackers or apologies would placate this victim and so a revenge plot
was hatched, materials were gathered and all that was needed was a
suitable time. Several days later, FCK had a transmission rebuild
and replace job on the midnight shift. The job would take a few
days. At lunchtime the victim installed a windshield washer bottle
and pump under the dash of FCK’s truck. A pair of hoses with
nozzles were placed under the steering column. Power was supplied to
the pump when the brake pedal was engaged. Finally, the transmission
job was finished and FCK was taking the truck out for a test drive.
Now, the Foreman on mid-nights knew all about the plot and he began
to worry that FCK might panic when he hit the brakes and in the
chaos, he might drive through the garage door. As it was winter,
there would have been a lot of explaining to do. So he flagged down
FCK before he got near the door. FCK still had to hit the brakes and
he did have to change his coveralls while everyone present clapped.
That’s the tale of “The Ball Washer” caper.
Ingenuity at its finest and satisfaction for a job well done.
By far the largest
employee group at the terminal was the truck drivers, their
dispatchers and management group. In the trucking world, driver
turnover is a real problem. People will naturally jump ship for even
a small pay raise or benefit increase. We didn’t have that
problem as the drivers had a better than average union wage with
benefits and all of their equipment was supplied. They didn’t
have to worry about a lease on equipment, repairs or fuel costs.
With all of these advantages we had the best of the best drivers.
Despite all of these advantages, we had one driver who seemed to
operate under a cloud of small boo boos. Someone nick-named him
Colonel Klink, not because he resembled the tall aristocratic
character from Hogan’s Heroes. Physically he was short and
stocky with white hair, wire rimmed glasses and ruddy cheeks --
picture Santa Clause without the beard. I would guess that he was in
his late fifties and he still lived with his mother, although he had
a girl friend. She worked at Chrysler as well. She worked out in
the yard in a small building called the Linker Shack. The workers in
the Linker scheduled all of the trailers going into and out of the
docks at the plant to maintain “Just in Time Delivery”.
The Colonel’s usual job was running around Detroit picking up
parts. However there came a Saturday when the Colonel’s job
was not running so he took a job switching in the yard, delivering
trailers to the docks. Early in the morning, he was backing under a
trailer when he “missed the pin”. That is, he wasn’t
on center to have the trailer pin slide into the jaws of the fifth
wheel. Instead, he scraped the pin along the outside of the fifth
wheel and bent the release handle for the fifth wheel. The jaws on
the fifth wheel could not close with the bent handle. STRIKE
1!
Not wishing to admit to management that
he had goofed up, he went to the garage and begged one of the metal
men to straighten out the handle while he went to the wash room. The
metal man got out the torches, straightened the handle by heating it
up and then to make sure everything was going to work properly, he
inserted our test trailer pin into the jaws and left it like that to
wait for the handle to cool down. The Colonel came rushing back from
the wash room and without asking anyone and wishing to hurry up and
get back on the job, grabbed the hot release handle and burnt his
hand. STRIKE 2!
So,
the jig was up and the Colonel was forced to go and see his foreman
and get a medical pass for the nurse’s station in the plant.
He was also given the keys to a yard mule minivan so he could drive
himself over. Instead of going directly to the nurse’s, he
made a stop at the Linker Shack. Maybe he wanted his girlfriend to
see his latest wound. In his haste, he failed to put the minivan in
park and left it running in reverse. While he is dashing into the
Linker, the minivan picks up speed, crosses the aisle and smashes the
tail gate into the front of a trailer. Strike
3! That’s the day the Colonel got the
hat trick.
That wasn’t the
Colonel’s most famous adventure. One day he is high-balling it
in the hammer lane of one of the freeways in Detroit. He is
following another transport truck and they are both running way over
the speed limit. About this time a guy in a Honda Civic enters the
freeway and he is in a hurry. He sees a gap in the traffic and
slides into the center lane. Still not fast enough for him, he sees
another gap in the outside lane and he slides into it. Oh darn,
there is a tractor trailer in front of him, so he slows down to match
speed with the truck ahead. That’s when the Colonel picks him
up on our truck’s front bumper. Honda guy is trapped. Can you
imagine the terror in that Honda. All he can see in his rear-view
mirror is a huge black grille and all he can hear is the banshee
scream of a Detroit Diesel in full cry. Visibility for the area
immediately ahead in a LCF Dodge, especially one with a Detroit
Diesel and its raised hood is limited. We installed car aerials on
the ends of all of the front bumpers of our trucks to act as a guide
for the drivers. I don’t know how far the Colonel and the
Honda went down the freeway. In his own words the Colonel said, “I
looked over at my right fender guide and saw it was all bent. I was
wondering how that happened when I noticed, wait a minute, there are
two aerials. I let off the throttle and out popped this Honda.”
Eventually they got pulled over on the side of the freeway. The
Honda guy kept telling the Colonel, “I don’t know why you
didn’t know I was there. I kept hitting the brakes.”
Hitting the brakes, are you kidding me? It’s a wonder the
Colonel didn’t run right over top of him. Back at the shop we
brought the Colonel’s truck in for a mandatory after incident
check-over. That truck had a light weight aluminum bumper and the
only indication that anything had happened was a slight bow in the
bumper between the frame rails. I think that 90% of the time the
Colonel was unlucky, but maybe he was lucky in love and Hondas.